RowBoat Labs

LLM agents for human-like
customer support.

RowBoat performs customer support how your best human agent would.

Pre-trained Expert

Comes equipped with the experience of an expert human agent

Autonomous Actions

Seamlessly plugs into your systems and performs agentic tasks

Continuous Learning

Self-improves to personalize interactions from usage and feedback

Seamless Interactions

RowBoat performs tasks autonomously.
RowBoat chat-support conversation

Always Improving

RowBoat continuously learns from usage and feedback.
RowBoat chat feedback example

RowBoat's proprietary LLM agents are accurate, brand-aligned, and personalized.

Human-level Accuracy

Trained on millions of customer support conversations and improved with self-play

In-built Actions

Comes with a set of pre-defined functions for domain-specific tasks and integrations

Smart Knowledge Retrieval

Utilizes proprietary SmartRAG to access and apply relevant knowledge effectively

Automated Evaluations

In-built evaluation and feedback modules for continuous improvement

User Personalization

Automatically leverages user data to hyper-personalize every interaction

Interaction Insights

Provides insights from customer interactions to help improve your support strategies

Supercharge your CX