RowBoat Labs

Privacy Policy

Effective Date: October 1, 2024

We value your privacy and are committed to protecting the personal information of our users and customers. This Privacy Policy explains how we collect, use, and disclose information when you use our services.

  1. Information We Collect
    • Company Information: We collect basic information about your company when you register, such as company name, email address, and billing information.
    • Usage Data: We collect data on how your team interacts with the chatbot for performance improvements.
    • Customer Data: We process data provided by end-users interacting with your chatbot. This may include customer queries, contact details, or other information they share.
  2. How We Use Information
    • To provide, maintain, and improve our chatbot services.
    • To communicate with you regarding updates, support, and billing.
    • To analyze usage and improve chatbot performance.
  3. Sharing of Information
    • We do not sell your data to third parties.
    • We may share your information with service providers to help us operate and improve the platform, subject to strict confidentiality agreements.
  4. Data Security
    We implement standard security measures to protect your data from unauthorized access, alteration, or disclosure.
  5. Your Rights
    You have the right to access, modify, or delete your data by contacting us at [Insert Contact Info].
  6. Changes to this Policy
    We may update this policy periodically. Changes will be communicated via email or posted on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@rowboatlabs.com.